Case study

JustPayMe: a team of AI agents running the business side for small businesses

JustPayMe multi-agent flow: specialist agents handle payments, calendar, and quotes in parallel, coordinated by a relationship layer, with human escalation when a case needs judgement.Specialist agents run in parallel: a payments agent manages invoices and chases over WhatsApp, a scheduling agent handles the owner's calendar, and a quoting agent prepares and sends quotes. A relationship coordination layer keeps the client experience consistent across all three. Human escalation triggers when a case needs the owner's judgement, with full context attached.
JustPayMe coordinates specialist agents across payments, scheduling, and quoting - each doing its job, all presenting a single professional front to the client.

Specialist agents run in parallel: a payments agent manages invoices and chases over WhatsApp, a scheduling agent handles the owner's calendar, and a quoting agent prepares and sends quotes. A relationship coordination layer keeps the client experience consistent across all three. Human escalation triggers when a case needs the owner's judgement, with full context attached.

Context

Large companies have whole teams managing client relationships, chasing payments, handling calendars, and sending quotes. Small businesses - a plumber, a tutor, a freelance consultant - do not. That work either lands on the owner, or it does not get done.

JustPayMe fills that gap with a team of specialist AI agents, each owning a different part of the business relationship, coordinated so the client experiences one consistent, professional service.

What we built

A multi-agent platform where specialist agents handle distinct parts of the business relationship in parallel: chasing and managing payments over WhatsApp, managing the owner's calendar and scheduling, preparing and sending quotes.

A relationship coordination layer that keeps the client experience consistent across agents - so the business presents a single, professional front regardless of which agent is doing the work.

A human escalation path that triggers when a case genuinely needs judgement, handing off to the owner with full conversation context so they can step in without having to reconstruct what happened.

A product built for the businesses that have always needed this kind of support but could never justify the overhead: independent tradespeople, tutors, consultants, anyone whose time is better spent on the work they actually do.

Outcome

JustPayMe democratises access to back-office capability that used to belong only to larger businesses. The owner stays focused on their work; the agents handle payments, scheduling, quotes, and the client relationship around them.

For us it shows what a well-coordinated multi-agent system can do in the real world: not one agent doing one task, but a team of agents filling a role - the way a PA or a small ops team would - reliably and without the owner having to manage it.

A plumber or a tutor should not have to choose between doing their work and running their business. JustPayMe puts a team of agents on the business side so they do not have to.

Built with: multi-agent architecture, WhatsApp messaging integration, payments, scheduling, and quoting agents, client relationship coordination.