Answer in seconds, 24/7
Evenings, weekends, on the tools: enquiries get answered while they are hot, in natural conversation grounded in your business.
Services
WhatsApp AI agents for your business
We set up the official WhatsApp Business Platform, with Meta's business verification handled for you, and put an intelligent agent behind your number: one that answers like your best receptionist, books work in, and hands to a person the moment it should.
Customers already message you on WhatsApp. The question is what happens next: missed calls and late replies, or an agent that answers in seconds, around the clock, in your tone, grounded in your business. We handle the platform, the approval, and the agent, end to end.
- Official WhatsApp Business Platform: verification, number, and message templates handled
- Pick the level: receptionist, coordinator, or operator
- Clean human handoff: the agent goes quiet when your team steps in
- Multi-language support by default
- 25+ years of production delivery, including regulated financial services.
- Production-grade delivery, not prototypes or slide decks.
- Secure-by-default. ISO 27001 advisory capability.
- Direct access to the senior people who do the work. No account managers.
Pick your agent's level
Start where it pays for itself first. Every level runs on the official platform and can be upgraded later without starting over.
| What it handles | Receptionist | Coordinator | Operator |
|---|---|---|---|
| Answers questions about your business | Yes | Yes | Yes |
| Collects details and qualifies enquiries | Basic | Yes | Yes |
| Books appointments, quotes, and schedules | No | Yes | Yes |
| Reads and updates your systems | No | Some | Yes |
| Follows up and chases what is owed | No | No | Yes |
| Hands off to a person with full context | Yes | Yes | Yes |
Every level keeps a person one message away, and you can tighten or widen what the agent is allowed to do at any time.
What your agent can do
Qualify and book
It asks the right questions, checks the diary, and confirms the booking inside the same thread the customer started.
Chase what you are owed
Polite, persistent payment follow-ups that people actually answer, because they arrive on WhatsApp. Proven with JustPayMe below.
Speak your customers' language
English and Portuguese as standard, matching the customer automatically.
Stay on brand and on policy
Answers come from your approved knowledge, in your tone. When it is not sure, it says so and brings a person in.
Hand off like a professional
Your team takes over in one tap with the whole conversation attached, and the agent stays quiet until asked back.
Featured case study
JustPayMe on WhatsApp
Chasing an unpaid invoice is the job nobody wants. It is awkward, easy to delay, and the cost lands in cash flow. We built JustPayMe so the whole chase runs inside WhatsApp. The owner sends a message or voice note, approves with one tap, and a professional reminder goes to the client. The client can reply and pay straight from the chat. No new app, no portal to log into, on either side.
Making a messaging channel trustworthy enough to run money is the real work. The right tone at each step in the cycle, a human approving every send, careful delivery so nobody is chased twice or after they have already paid - that judgement is what the case study is about.
Getting live on WhatsApp
The official platform has a real approval process. We run it for you.
- 01
Verify and connect
Meta business verification, your number on the official WhatsApp Business Platform, and message templates submitted and approved.
- 02
Design the agent
The level (receptionist, coordinator, operator), the tone, and the exact jobs it owns, agreed with you in plain words.
- 03
Ground and test
The agent learns your services, prices, policies, and diary, then runs through real scenarios with your team before any customer sees it.
- 04
Go live and tune
Launch, watch the conversations together, tighten the answers, and widen what it is allowed to do as it earns trust.
Client feedback
What clients say.
“Very skilled, and willing to help and go the extra mile. Highly recommended.”
“Excellent design ideas, suggestions on content, very quick response times and ongoing support.”
“Have been extremely impressed with the service provided and support when required.”
“I have been very happy with Tech Studio's services in the last 4 years. All of my problems had been resolved quite promptly and with patience. They have been the best so far.”
WhatsApp Business questions
Do we need the API, or is the free WhatsApp Business app enough?
The free app is fine for one phone and manual replies. The official Business Platform (the API) is where automation, multiple team members, templates, and an AI agent behind your number become possible. If you are missing messages or replying at night, you have outgrown the app.
How long does WhatsApp approval take?
Meta's business verification and template approval typically take days to a couple of weeks. We prepare and submit everything, and the agent is built in parallel so approval is rarely the thing you wait on.
Why not just use Meta's built-in AI?
The built-in assistant answers generic questions. Your agent is grounded in your services, prices, and diary, acts in your systems (booking, quoting, chasing), applies your handoff rules, and is accountable to you. Different job.
Is this compliant with WhatsApp's rules and data law?
Yes: business customer-service and sales agents on the official platform are exactly what WhatsApp permits, and we build to its terms. Messaging respects opt-in rules, and data handling is designed with UK GDPR and Brazil's LGPD in mind.
What happens when a person takes over the conversation?
The agent hands over the thread with full context and stops replying in it until your team hands it back. Customers never get the bot talking over a human, which is the failure everyone remembers.
What does it cost?
Three parts: a fixed build for your agent's level, a monthly running cost, and Meta's own per-message fees, which we itemise so there are no surprises. The call gives you a real number for your volume.
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AI Implementation
Practical AI implementation: automate the processes that eat your team's week, with measurable results.
Get in touch
Book a call
Bring the number you run your business on. We will map what your customers ask today and show you the agent level that pays for itself first.